Frequently Asked Questions
Everything you need to know about your LaceMade experience.
How do I choose the correct size for corsets and vintage-inspired dresses?
We recommend referring to our detailed Size Guide located on each product page. Since many of our pieces feature structured boning and lace-up backs, please prioritize your bust and waist measurements for the best fit.
What is your international shipping policy?
LaceMade ships worldwide. Standard international shipping typically takes 7-15 business days, while express options are available at checkout. Please note that customs duties may apply depending on your country's regulations.
How can I track my order once it has been placed?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return and exchange policy?
We accept returns within 14 days of delivery, provided the items are in their original condition with all tags attached. Please note that for hygiene reasons, certain items like intimate apparel may be final sale.
How should I care for my delicate LaceMade garments?
To preserve the intricate lace and structural integrity of our designs, we recommend professional dry cleaning or gentle hand washing in cold water. Always air dry and avoid using harsh chemical detergents.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay for a secure checkout experience.